Refund policy

At Sparkle, we offer unique hand-embroidered pieces for the extraordinary you, and no two pieces would have the exact same embroidery detailing. We craft and package every piece with much care and love, so your order should arrive in perfect condition. As such, we don’t accept cancellations, refunds, or exchanges. If for any reason you are unhappy with your purchase or a problem arises at the moment of receiving your order, please contact us by sending us an email to hello@sparklebyhessa.com and we will do our best to help resolve the issue.